Appointment Cancellation

When you book your appointment, you are holding a space on our calendar that is no longer available to our other clients. To be respectful of others, please call Anne Porteous (905-876-5423) as soon as you know you will not be able to make your appointment. We will do our best to re-schedule your appointment.

If cancellation is necessary, we require that you call at least 36 hours in advance. This will allow us to offer your appointment to another client.
Any cancellation or reschedule made less than 36 hours in advance will result in a cancellation fee. The amount of the fee will be equal to 50% of the reserved service.

Thank you for valuing our time and services.

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